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Hotel Staff: Guide to Recruitment & Management

Hotel Staff: Guide to Recruitment & Management

Leave a Comment / Hotel Management /

What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays […]

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3 simple ways Travelodge used guest experience to deliver double-digit growth

3 simple ways Travelodge used guest experience to deliver double-digit growth

Leave a Comment / Direct Bookings, Guest Experience, Hotel Insights, Hotel Management, Internet Booking Engines, Revenue Management, Sales + Marketing /

In 1985 Travelodge set out to become the UK’s leading value hotel brand. More than 30 years later, it’s the UK’s largest independent hotel brand with 500 hotels and 37,000 guest bedrooms. In its most recent annual trading statement for 2015 the hotel business delivered some exceptional financial results, including: increased year-on-year total revenue by

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A visual look at financial plans, focus points, and future predictions

A visual look at financial plans, focus points, and future predictions

Leave a Comment / eBooks, Hotel Management /

Welcome to this exclusive report – SiteMinder’s Global Hotel Business Index 2017 – an in-depth look at the current sentiment of hotel operators around the world. SiteMinder surveyed global hoteliers to find out how they feel about their challenges and opportunities in 2017 and beyond. The survey, which was answered by 2,100 global hoteliers from both

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